Terms & Conditions

moZotto (in formation)

Represented by: Moritz Schlatter

Switzerland

These General Terms and Conditions (T&Cs) apply to all contracts between moZotto and the client for live catering services (in particular live risotto cooking and Champagne service). Deviating conditions of the client are not recognised unless moZotto expressly agrees to them in writing.

2.1 Enquiries submitted by the client via the booking form do not constitute a binding offer.

2.2 A contract is only concluded once moZotto confirms the booking in writing by email.

2.3 Unless otherwise stated, moZotto's offer is valid for 14 days from the date of issue.

3.1 moZotto provides live cooking services in accordance with the individually agreed service description.

3.2 The standard scope includes: cooker, ingredients, crockery, glasses and the service team.

3.3 Additional services (e.g. charcoal grill, tables and seating) must be agreed separately and will be listed individually.

3.4 Changes to the scope of services require the written consent of both parties.

4.1 Prices are based on the individually agreed offer.

4.2 A deposit of 30% of the total price is due within 7 days of booking confirmation.

4.3 The remaining balance is due no later than 7 days before the event date.

4.4 In the event of late payment, moZotto is entitled to charge default interest of 5% p.a. and to withhold services until full payment has been received.

4.5 All prices are in Swiss Francs (CHF).

5.1 Cancellations must be submitted in writing by email and take effect from receipt of moZotto's written confirmation of cancellation.

5.2 Cancellation more than 30 days before the event: deposit refunded less a processing fee of CHF 150.–.

5.3 Cancellation 15–30 days before the event: 50% of the agreed total price will be invoiced.

5.4 Cancellation less than 15 days before the event: 100% of the agreed total price will be invoiced.

6.1 In the event of force majeure, serious illness of one of the founders, or other unforeseeable circumstances that make performance impossible, moZotto is entitled to cancel the order.

6.2 In such cases, any deposit paid will be refunded in full. Further claims by the client are excluded.

7.1 The client provides the necessary infrastructure: at least 6×4 m of setup space, a 230V/16A power connection and adequate ventilation or an outdoor area for the wood-fire cooker.

7.2 The client informs moZotto no later than 7 days before the event of any specifics of the venue (e.g. access restrictions, building management requirements).

7.3 Changes to guest numbers must be communicated no later than 7 days before the event. moZotto cannot guarantee last-minute increases.

7.4 The client ensures that moZotto can access the venue no later than 2 hours before the event start for setup.

8.1 moZotto is only liable for proven, direct damages arising from gross negligence or wilful misconduct.

8.2 Liability for indirect damages, loss of profit or consequential loss is excluded.

8.3 moZotto's total liability is limited to the value of the respective contract.

8.4 moZotto is not liable for allergic reactions or intolerances if the client failed to provide relevant information in advance.

moZotto is entitled to take photos and videos during the event and to use them for its own marketing purposes. If the client does not wish this, written notice must be given no later than 7 days before the event.

Both parties undertake not to disclose confidential information of the other party to third parties, unless there is a legal obligation to do so.

These T&Cs and all legal relationships arising from them are governed by Swiss law.

The exclusive place of jurisdiction for all disputes arising out of or in connection with these T&Cs is Zurich, Switzerland.

Should individual provisions of these T&Cs be wholly or partially invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.